Refund policy

RETURNS & EXCHANGES

We want you to love your purchase, but if something's not right, here's how we can help.

For full details and to request a return, please visit our Returns page.

RETURN POLICY
• You can return items within 14 days of delivery
• Items must be unworn, unwashed, with all original tags attached and in original packaging.

Return shipping costs €10 within the Baltic countries (deducted from your refund, unless the item is faulty). For international orders, the customer covers the return shipping costs.


• Refunds are processed within 5–10 business days after the returned item is received and inspected

FAULTY OR DAMAGED ITEMS
If you received a faulty or damaged product, please contact us at info@zandibrand.com and we'll arrange a free return.

EXCHANGES
For exchanges or sizing questions, please contact us at info@zandibrand.com