Refund policy
RETURNS & EXCHANGES
We want you to love your purchase, but if something's not right, here's how we can help.
For full details and to request a return, please visit our Returns page.
RETURN POLICY
• You can return items within 14 days of delivery
• Items must be unworn, unwashed, with all original tags attached and in original packaging.
• Return shipping costs €10 within the Baltic countries (deducted from your refund, unless the item is faulty). For international orders, the customer covers the return shipping costs.
• Refunds are processed within 5–10 business days after the returned item is received and inspected
FAULTY OR DAMAGED ITEMS
If you received a faulty or damaged product, please contact us at info@zandibrand.com and we'll arrange a free return.
EXCHANGES
For exchanges or sizing questions, please contact us at info@zandibrand.com